February 11, 2019
By Bob Legters, chief product officer of banking and payments for FIS
Tis the season for New Year’s resolutions--and that’s just as true for banks and credit unions as it is for their consumers. While most financial institutions will start 2019 with a laundry list of key initiatives and goals to pursue in the coming year, there’s just one resolution they need to make to lay the groundwork for success: commit to growth.
Many financial institutions say they want to grow, but quickly shy away from that goal when it requires change. It’s a natural reaction: change is uncertainty. But if financial institutions want to drive their business through growth across deposits, transactions, accounts and cross-sell opportunities, they’ll need to commit to growth and overcome the resistance that’s sure to ensue as long-standing products and tech stacks are re-evaluated. Read the full article on Forbes here.
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